Privacy Policy

🔐 Privacy Policy

Introduction

This Privacy Policy describes how Shopistudio and its affiliates (collectively “Shopistudio”, “we”, “our”, “us”) collect, use, share, protect or otherwise process your information through our website https://shopistudio.com (hereinafter referred to as the “Platform”).

Please note:

  1. You may be able to browse certain sections without registering.
  2. We do not offer services outside India.
  3. Your data will be stored and processed in India.

By using the Platform, you agree to this Privacy Policy and the Terms of Use. If you do not agree, please do not access or use our services.

Collection

We collect data including:

  1. Personal details: name, contact info, DOB, address, etc.
  2. Sensitive data (with your consent): payment instruments, biometric data, etc.
  3. Usage data, behavior, preferences, transaction history

We track and analyze data to enhance service and security.

Third-party platforms may collect your data directly under their privacy policies. We are not responsible for their policies.

⚠️ ALERT: If you get calls or messages asking for your credit/debit card PIN, banking password, etc., claiming to be Shopistudio, do not respond. If you’ve shared such information, contact the law enforcement authorities immediately.

Usage

We use your data to:

  1. Fulfill your service requests
  2. Enhance customer experience
  3. Handle disputes
  4. Customize content and recommendations
  5. Detect and prevent fraud
  6. Conduct marketing and surveys
  7. Enforce our Terms

You may opt out of promotional communications.

Sharing

We may share your data with:

  1. Internal departments, group companies, affiliates
  2. Sellers, service providers, logistics partners
  3. Legal authorities or law enforcement when required

All disclosures are made responsibly and only when necessary.

Security

We adopt reasonable data protection practices. However, internet-based transmissions can have inherent risks.

You are responsible for safeguarding your login credentials.

Data Deletion and Retention

You may delete your account via profile settings or by contacting us.

We may delay deletion in case of pending disputes, services, or legal compliance.

We retain your data only as long as required by law or purpose. Anonymized data may be kept for research and analytics.

Your Rights

You may access, update, or rectify your data from your account dashboard.

Consent

By using the Platform, you consent to the collection and use of your data.

You can withdraw your consent by emailing our Grievance Officer.

Subject line: “Withdrawal of consent for processing personal data”

Withdrawal will not be retroactive.

Policy Updates

This Privacy Policy may be updated as per legal or operational requirements. Stay informed by checking this page periodically.

📞 Contact Us

Shopistudio – Ravindra B Lokhande

📍 5B, 5th Floor Pace House, 7 Swastik Society, N S Road, 1, Gulmohar Rd, near Starbucks, JVPD Scheme, Mumbai, Maharashtra 400056

📱 7385570369

🕘 Monday – Friday (9:00 AM – 6:00 PM)