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Report the issue within 7 days of delivery with photos of the product and packaging. Our support team will assist you with the return or exchange.
Refunds are processed within 7–10 business days after the returned product passes inspection. The refund is credited to your original payment method or as store credit, per your choice.
Yes, customized/personalized products, clearance items, and products damaged due to misuse are non-returnable.
Log in to your Shopistudio account, go to “Orders,” select the product, and click “Initiate Return.” Follow the prompts to complete the process.
You can initiate a return within 7 to 14 days from the date of delivery, depending on the product category.
You can cancel your order only before it is shipped. To cancel, visit your account’s “Orders” section or contact our support immediately.
Simply create an account on Shopistudio, browse products, add them to your cart, and proceed to checkout. Follow the payment instructions to complete your order.
